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Billing ProceduresPayments by credit card will be accepted by written authorization only. Payments can either be made as a one time charge or on a recurring basis. An online copy of this form is available at http://www.vci.net/creditcard Overdue Payments - Our invoices and statements clearly state the due date of the payment. Services are always billed in advance. This means the bill for February's internet access is mailed on approximately Jan 20th and payment is due by February 1. Accounts not paid on time are given a minimum of a 10-day grace period. Accounts not paid on time may be deactivated after 10 days and deleted after 15 days. Deactivated accounts continue to accumulate incoming e-mail and user id's are reserved. Deleted accounts do not accumulate incoming mail and user id's may be lost if a new user request that id. It is not possible for us to call every customer to remind them their bill is overdue so please send your payment in on time to ensure your service is not interrupted. |
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