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    FAQ

    This page contains a list of frequently asked questions (FAQ) that VCI sales & support technicians are asked often. We hope this page will help you find answers to any questions or problems you may have. The questions are not listed in any particular order.

    1. Why does my email client say I am receiving 3 of 10 emails but I only get 3 and it downloads them repeatedly?

    2. How do I stop those annoying popups?

    3. Why do I get disconnected when I'm doing something on the internet? Or why does my internet seem to slow down at times? Or why do I have to try two or three times to get on the internet?

    4. Why do I get disconnected when I check my email (with Outlook Express)?

    5. Why does my phone line not qualify for DSL?

    6. How do I signup for VCI?

    7. I referred a friend who signed up with VCI last month. How come I haven't received my $15 credit on my bill yet?

    8. I get a lot of junk email. How can I stop it?

    9. How do I check my email while I am travelling or go on vacation away from our local calling area to VCI?

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