Tuesday, September 30  CDT Login News Weather Portfolio Planner WebMarks Classifieds
Home About VCI Services Support Contact VCI My Account User Agreement Newsletter


Support Menu

  • Call Wave
  • Dial Up
  • Dreamcast
  • DSL
  • Email
  • FAQ
        | Pop Ups
        | Connection Issues
        | OE Disconnects
        | DSL Qualification
        | Repeating Emails
        | Referral Credits
        | Signup
        | Spam Problem
        | Webmail

  • FTTU
  • FTP
  • Homepage
  • Internet Wizard
  • Newsgroups
  • Phone Numbers
  • Spyware
  • Viruses
  • WebTV
  • DSL Qualification

    Why does my phone line not qualify for DSL?

    In order to qualify for DSL service your phone line must meet the following requirements.
    1. Use Bellsouth local telephone service. If you use Cinergy, West Kentucky Rural, AllTel, Ballard Rural or a third party like Dialog or Big River Telephone you cannot get DSL with VCI.
    2. Be within 3 miles of a central office equipped for DSL or a remote DSL unit. Generally, if your phone line is longer than 3 miles long it cannot support DSL service.
        © 1995 - 2008   VCI Internet Services. All Rights Reserved.
    523 South 3rd Street   Paducah, KY   42003       270-442-0060 / 800-755-1239